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Stephen Lennard is the Managing Partner and founding Principal at Lennard Partners. He is widely acknowledged as one of Australia’s leading Board and Executive Search experts. Stephen is a safe pair of hands. He delivers. Earlier in his career,...
Incredible opportunity lies in the hands of those who recognize that talent has no expiration date. Here’s why leadership, at its core, is strengthened by a wealth of perspectives and experience.
As life expectancy increases and career trajectories extend beyond traditional retirement ages, experienced professionals are playing an increasingly vital role in modern organizations. There’s a growing trend of re-hiring seasoned talent that highlights the need for a pragmatic, multi-generational approach to workforce management. Mixed-age teams, where fresh ideas blend with decades of knowledge, are proving to be a cornerstone of innovation and business success.
Statistically, this shift is undeniable. According to research by Bain & Company, by the end of this decade, 150 million jobs worldwide will be occupied by professionals aged 55 and older. The U.S. workforce is projected to see one in four employees falling into this age category. Countries such as Japan, Italy, and Germany are experiencing similar trends, with more experienced professionals making up a growing proportion of their labor force.
Stephen Lennard, Managing Partner at Signium Australia, comments:
“Mature workers have typically had to endure the negative connotations of being stereotyped as ‘boomers’. They’re often perceived as technologically incapable and possessing archaic, irrelevant traditional values. But in reality, having a mix of generations that include mature people presents an opportunity for businesses. So, how can organizations attract experienced professionals and also enable them to thrive?”
Many younger executives stayed at home throughout the COVID-19 pandemic, which means they missed valuable opportunities to glean the wisdom one gains from working alongside more mature leaders. These younger workers are still catching up on lost mentorship and learning curves.
Meanwhile, mandatory retirement ages are rapidly becoming obsolete, so older generations are still present in the workplace. In fact, a Resume Builder survey recently uncovered that labor shortages are driving demand for retirees to return to work. Many who don’t return to employment start their own businesses and consult within the industry they retired from.
“The fact is that older generations still have a lot to offer,” says Lennard. “Mature workers have a higher work ethic than other generations and are more reliable contributors at the workplace. With advances in healthcare extending both lifespan and career longevity, these seasoned professionals are able to remain highly productive and motivated beyond traditional benchmarks. Baby boomers don’t retire. They just reinvent themselves.”
Another factor that has changed the employment landscape is the availability of technological advancements. Digital tools and flexible work arrangements are opening doors for mature professionals to continue contributing meaningfully, within parameters that are more comfortable than ever before.
Forward-thinking organizations recognize that age is not a limitation but a valuable asset. Those that embrace age diversity enjoy benefits such as improved employee retention, stronger workplace culture, and enhanced financial performance. Beyond career longevity, the workforce benefits from the contributions of experienced professionals in several key ways:
Mixed-age teams bring a balance of historical insight and fresh perspectives, leading to better problem-solving capabilities.
Senior professionals serve as excellent mentors, transferring industry and company knowledge and skills to younger employees.
Organizations that leverage the strengths of a multi-generational workforce see greater loyalty and lower turnover rates.
Experienced employees often bring stronger interpersonal skills and a deeper understanding of client needs.
Businesses that integrate professionals across all career stages tend to experience increased profitability and efficiency.
Organizations like Advocacy Against Age Discrimination (AARP) are a leading force in advancing workplace age diversity, advocating for policies and programs that enable mature professionals to remain active contributors to the workforce. Through its Employer Pledge Program (EPP), AARP has encouraged over 1,000 organizations to commit to recruiting across all age groups and fostering an inclusive environment. This initiative actively promotes hiring practices that eliminate age bias and ensure equitable opportunities for more experienced professionals. Some of the major global companies that have signed the pledge include Humana, Microsoft, Google, CVS Health, and Marriott International.
Beyond advocacy, AARP takes concrete action through programs such as Experience Corps, which places professionals aged 50 and older in mentorship and tutoring roles, reinforcing their value in society while also strengthening intergenerational collaboration. The organization also champions policies against age discrimination, having played a pivotal role in shaping legislation such as the Age Discrimination in Employment Act. More recently, AARP has supported the Protecting Older Workers Against Discrimination Act (POWADA) to reinforce workplace protections and prevent age-related biases in hiring and promotion processes.
Lennard comments, “Certain discriminations, like race and gender, are ‘louder’ than others, which means they’re spotted quickly and addressed with urgency. For some reason, ageism is quieter, harder to identify, and tends to be tolerated more. That’s why we need advocates in this area. Organizations like AARP play an important role in making noise about a problem that affects such a massive percentage of the working population.”
To foster a thriving, age-diverse workforce, organizations can begin by focusing on four key areas:
1. Attracting and developing experienced leaders
In the words of Doug McMillon, CEO of Walmart, “Diversity is not just about race or gender; it’s about bringing in people from different backgrounds and experiences. Older workers bring invaluable wisdom and perspective.”
Organizations looking to build a truly diverse and high-performing leadership pipeline must actively seek out experienced professionals. This requires a strategic shift in recruitment and development efforts:
2. Retaining and supporting seasoned leaders
Building an inclusive workplace culture fosters long-term retention. Organizations that value and actively support experienced professionals create a more engaged and high-performing workforce. Key strategies include:
3. Enabling growth and thought leadership
To maintain a dynamic and resilient leadership team comprising numerous generations, organizations should ensure that experienced professionals continue to grow and contribute at the highest levels. This could include:
CVS Health is one of the companies leading the way in fostering an age-diverse workforce. Their Talent Is Ageless program is a direct commitment to recruiting, developing, and retaining employees aged 50 and older. By recognizing the value of experienced professionals, CVS Health has put in place actionable initiatives that support career longevity and ensure that mature workers continue to contribute meaningfully to the organization.
Some of the ways in which CVS Health supports age diversity include:
The company actively seeks out experienced professionals through targeted hiring programs and partnerships with organizations such as AARP and the National Council on Aging.
CVS Health provides a variety of flexible scheduling options, including telecommuting, job sharing, and phased retirement plans, allowing mature employees to balance their work with personal commitments.
Recognizing that continuous development is key to long-term career success, CVS Health offers training programs designed to help seasoned professionals upskill and adapt to evolving workplace needs.
The company fosters an inclusive environment where employees of all ages feel valued, ensuring that their contributions are recognized and appreciated.
As a result of these initiatives, CVS Health has successfully positioned itself as an employer of choice for experienced professionals, reinforcing the idea that talent knows no age.
As Punit Renjen, CEO of Deloitte Global, says, “Investing in our employees’ growth, regardless of their age, is not just good ethics – it’s good business.”
Lennard agrees: “Age diversity in leadership is more than a matter of fairness. It’s a business imperative with tangible advantages. Organizations that actively promote inclusivity of all ages within their ranks will gain a competitive edge, benefiting from the wealth of knowledge, stability, and mentorship that experienced professionals offer.”
For C-suite teams, this isn’t just about checking a diversity box. It’s about building a resilient, high-performing organization. Decades of experience is a competitive advantage, and businesses that enthusiastically tap into the wisdom that seasoned professionals bring will be better positioned for long-term success.